Get in Touch With Us
We are always glad to hear from the people who read this site. Whether you have spotted something that looks out of date, want to share a suggestion, or simply have a question, this page explains how to reach us and what to expect once you do.
The Best Way to Reach Us
Email is the quickest and most reliable way to contact our team. Please write to us at info@bringthepooch.com and a member of the team will read your message personally. We do not use automated replies to answer questions, so every response comes from a real person.
What You Can Contact Us About
To help us point your message in the right direction, it is useful to know the kinds of topics we can help with:
- Corrections: if a detail on a page seems wrong or no longer accurate, please tell us which page and what you noticed.
- General questions: if something we have written is unclear, we are happy to explain it in plainer terms.
- Feedback and ideas: suggestions for new topics or ways to make the site easier to use are always welcome.
- Partnership and media enquiries: please include your name, the organisation you represent and a short outline of your request.
How to Get a Faster Reply
A clear subject line makes a real difference. Something like “Correction on a page” or “Question about an article” lets us sort messages quickly. Including a link to the page you are writing about, along with a short description of the issue, usually means we can answer in a single reply rather than several.
When to Expect an Answer
We aim to respond to most messages within two working days. During busy periods or public holidays it may take a little longer, but we will not ignore your email. If your message needs us to check facts or look into something in more detail, we will let you know that we are working on it.
A Few Things We Cannot Do
We are an independent information site, so we are not able to access personal accounts held elsewhere, settle disputes with third parties or give personal financial or legal advice. If your question falls into one of these areas, we will do our best to suggest where you might find help.
Your Information
Any details you share with us are used only to reply to your message. You can read more about how we store and handle personal information in our Privacy Policy. For the rules that apply to using this site and its content, please see our Terms of Use.
Thank you for taking the time to get in touch. Your messages genuinely help us keep this site accurate, useful and easy to read.